FREQUENTLY ASKED QUESTIONS
We are the nation's number one buyer of diamonds.
Who is THE Jackels Collection?
We have been in Beverly Hills for over forty-five years, and have graduate gemologists from the Gemological Institute of America on staff at all times to assist you. We have been privileged to have worked with the finest jewelers and craftsmen from around the world. We have created many one-of-a-kind pieces for well-known celebrities as well as customers seeking to buy something a little more unusual and unique. We personally work with each and every client to make sure they are 100% satisfied with their jewelry requests. Whether you are looking to buy, sell, or get an appraisal on your jewelry, we are dedicated to providing you the finest services with top-level expertise and unsurpassed integrity.
Is it really safe?
Customer concerns about buying and selling precious items are perfectly legitimate. We at The Jackels Collection of Beverly Hills are certain to manage all interactions with care and respect, taking pride in the way we evaluate your items in question and handle all of our transactions. We have a secure location and will insure that you get highest price for your items.
When will I get paid?
We will pay you out the same day. If you choose to wire, then it will go straight into your bank account and be available within 24 hours, if not the same day. If you attend an appointment, you can take a check away with you or opt for a wire transfer.
What secondhand diamonds do you buy?
We will buy almost all diamonds, no matter the size, shape, color, or clarity. Please bear in mind though that color-enhanced or treated diamonds (laser drilled, fracture filled, etc.) carry little value relative to a natural diamond. Because of the costs of doing business, we cannot buy very small diamonds on their own.
How much can i get for my diamond?
This is the most asked question from our customers when selling their diamond jewelry. The value of a diamond is primarily determined by the following criteria:
CARAT: The weight of the diamond
COLOR: A wide ranging scale of colors affect prices
CLARITY: The clearer the diamond the more expensive it is
SHAPE: Round diamonds are worth more money than fancy shapes such as Princess or Emerald cuts
CUT: How well your diamond reflects light and sparkles
To determine how much your diamond is worth, we need to see the diamond and closely determine all of these factors. Our team has over 45 years' accumulated valuation experience and is first-rate in the secondhand industry. Call one of our experts at 310-247-0848 to discuss your diamonds and jewelry for expert evaulation and advice.
Do you purchase the gold or platinum
that my diamond is set in?
Yes. We will pay you an extremely competitive price for the gold or platinum, and it will be included in our offer to you.
Will you take the diamond out of my ring?
To confirm the grade of the diamond, we seldom need to but ALWAYS ask the permission of our clients to remove the diamond from the ring in special circumstances. We ALWAYS provide you with pricing scenarios prior to removal. All diamonds in operation will be returned to their settings by highly trained jewelers if we need to return your stone.
What if I don't know what kind of diamond I have?
If you have a grading certificate, appraisal, or even the original receipt from the jeweler, it may contain some pertinent information. Alternatively, send it or bring it in to us for valuation. Just call us at 310-247-0848 if you are in this situation.
Do you purchase jewelry without diamonds?
Yes. We purchase Tiffany, Cartier, and David Yurman jewelry in large numbers. We have a specialist jewelry team.
If I have a friend interested in your services,
will you pay a referral fee?
The Jackels Collection of Beverly Hills has a refer-a-friend plan for its clients. Both parties receive rewards if a referral turns into a successful transaction. More details can be found here.
Where can I find The Jackels Collection
of Beverly Hills's credentials?
We have a website that specifically outlines our business credentials and credibility. We urge all Jackels Collection potential customers to familiarize themselves with the information to assure they are making the best choice for their jewelry initiatives.
Contact Our Experts
Please feel free to contact us with any additional questions or concerns. We will be very glad to help and explain any aspect of our service to you. Our Client Managers handle sales of all sizes and call upon on our expert team for pricing and valuations. We look forward to being of service to you. Call us at 310-247-0848 today.
Our experts buy and sell diamonds, jewelry, watches day-in day-out.